Messaging & Communication

SwapSanity includes a built-in messaging system to help you coordinate with your team.

Starting a Conversation

You can start a private chat or a group conversation by navigating to the “Conversations” tab.

Finding Users

When starting a new conversation, you can search for users by name or email. The search is “fuzzy,” meaning you don’t need to type the exact name perfectly. It will find matches based on partial names and is case-insensitive, making it easier to find your colleagues quickly.

Chat Features

The chat interface is designed for quick and flexible communication.

• Smart Text Entry: The message box automatically grows as you type longer messages, so you can always see what you’re writing.
• Message Expiration: By default, messages are set to expire after one year. You can change this date using the “Expiration” control above the date selector.

Scheduled Messages

Need to write a message now but send it later?

1. Type your message.
2. Press and Hold the Send button.
3. Select the date and time you want the message to be delivered.
4. The message will be scheduled and sent automatically at the chosen time.

Attachments (Premium)

You can send image attachments in your conversations.

• Premium Users: If you have a Premium subscription, you can send images in any conversation.
• Premium Groups: If you are in a group conversation (or private chat) created by a Premium user, everyone in that conversation can send images, even if they are on the free plan. This allows team leaders to unlock features for their entire team.